Privacy Policy

This Privacy Policy explains how LionSign AI collects, uses, discloses, and retains personal data in connection with lionsignroute.christmas and related business services.

Effective Date As stated in policy
Scope All users of our services
Questions Contact

Contact Information

Privacy contact
Telephone
+1 506-653-0937
Mailing address
6875 Boul La Salle, Verdun QC H4H
Privacy inquiries

Use the contact details below for questions about this policy or our handling of personal data.

User Rights

Your Rights

Subject to legal limits, you may request access to the personal data we hold about you, ask for corrections to inaccurate information, and raise concerns about our handling of your data. In some cases, we may need to keep certain information to comply with legal duties or to protect legitimate business interests.

Available rights depend on the nature of the data and applicable Canadian law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to confirm your identity and understand your request. We will review requests within a reasonable period and respond as required by applicable law. If we cannot fully comply, we will explain the reason where permitted.

We may need to verify identity before acting on a request.
Data Retention

Retention of Data

We retain personal data for the period needed to provide services, maintain records, resolve disputes, enforce agreements, and meet legal, tax, or accounting requirements. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a manner consistent with our retention practices and applicable law.

We keep data only as long as needed for the stated purpose or legal obligations.
Policy Updates

Changes to This Policy

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version will apply from the effective date stated in the policy unless a different notice period is required by law.

We may revise this policy to reflect operational, legal, or technical changes.

Data We Collect

We may collect identifiers and contact details, account or profile information, business information you provide, communications you send, and technical data such as device type, browser details, log data, and usage activity. If you use our AI-related services, we may also process prompts, inputs, outputs, and related project information to deliver and support the service.

The categories of data collected depend on how users interact with the site and services.

Sources of Data

We collect personal data when you submit forms, communicate with us, create or manage an account, request services, or otherwise interact with the site. We also receive data from hosting, analytics, security, and other service providers that support our operations, and we generate certain technical and usage data through your use of the site.

Information may come directly from users, from connected systems, or from service activity.

Types of Cookies

Our site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand site use and improve performance. Some cookies are session-based and expire when the browser closes, while others remain for a limited period to recognize returning visitors or preserve settings.

We use only standard cookie categories needed for operation, analytics, and preferences.

Cookie Controls

You can usually manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functionality, security features, or performance. We do not rely on cookies for purposes beyond those described in this policy without providing appropriate notice where required.

Browser settings and site controls may limit non-essential cookies.
Processing category

How We Use Data

We use personal data to provide and maintain the site and services, respond to inquiries, manage accounts and business relationships, deliver AI software development and implementation services, monitor security, prevent misuse, analyze performance, improve functionality, and comply with legal obligations. We may also use data to support internal administration, recordkeeping, and service communications.

Processing is limited to operational needs and the purposes described here.
Third-party sharing

Service Providers and Partners

We may share personal data with vendors and other service providers that support hosting, analytics, security, communications, customer support, and business operations. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security safeguards.

Service providers receive only the information needed to perform their functions.